• blog
  • Thursday Tech Talk – Deskside Support Experts


    I got a new laptop yesterday. An excellent deskside support person came, delivered the laptop, set me up, and had me running in 15 minutes.

    This is her job so maybe that’s not a big deal. The interesting aspects to me were these:
    – she was extremely pleasant and personable
    – she was effective and knowledgeable
    – she taught me a few things without making me feel dumb
    – she was a girl geek

    I can’t remember the last time I had a technical support person help me who was a female. Yes, help desk reps, but not hands on deskside support people.

    We’re establishing standards for devices and I’m testing this out as a small, lightweight option for heavy travellers like myself. I have 30 days to assess and make a decision.

    Getting new equipment can be fun, or can be painful. This was an excellent, positive experience. I was inspired and smiled all day.

    Well done, girl geek. Well done.

    If you’re wondering…

    Lenovo X280
    Intel i7, 8th Gen
    DDR4 SDRAM
    2400 MHz
    17 hours battery life
    12.5 inch screen, 2.9 pounds
    And yes, that’s a built in webcam shutter 🙂

  • lifestyle
  • Women in Tech – The Time is Right

    Imagine a day when companies no longer have Diversity and Inclusion strategies?

    Not because they’ve given up, but because it worked.

    We’ve come a long way, but we’re not there yet.  For women in technology, the time is right to take our place.

    The time is right

     

  • blog
  • Out Growing Friends in the Age of Social Media

    I have grown up with social media.

    In the fourth grade, I created my first email address.

    Sixth grade saw the rise of Myspace.

    Seventh was the introduction of Facebook (still going strong), ninth grade was graced with my ridiculous teenage tweets (thankfully abandoned now).

    By the time I was in twelfth grade and Instagram began to gain traction, it was beginning to be a bit much, but I’ve adopted that, and Snapchat, and everything else in between.

    These ever growing social networks have made it easier and easier to keep in contact with people from all different times and places in my life.

    But, they also pose a problem…

    How do you grow out of a friendship organically when the person in question is presented to you in a million different ways online? 

    Daily, I interact with people from all phases of my life, elementary school, high school, even daycare! All online. But, many, if not most, I haven’t seen in person in years.

    To many people, this is the value of social networks. There is all this opportunity to connect and reconnect with people in your life. To me, it can be exhausting. Don’t get me wrong, I’m not going offline anytime soon. But, I do have to wonder, at what point do I stop considering these online avatars of people I once knew, my friends?

    This conundrum is easily solved when the relationship was minor, simply delete and unfollow whenever the person’s posts become boring or unrelated to me. Easy.

    But, what do you do when the person in question once played a major part in your life?

    People often discuss the heartache that comes with a romantic breakup, but rarely, if ever, do people express that gut-wrenching feeling of losing a friend. It feels awkward and vaguely intrusive to watch as someone I was close with develops and grows into a different version of them self that I do not know at all. Not to mention the unnaturally isolating experience of virtually watching that person begin to develop that sort of closeness with someone else.

    It may sound strange but I wonder if that pit in the stomach feeling of losing a friend might be preferable to this pseudo-voyeur experience that comes with remaining connected to the friendships you have outgrown.

    What are your thoughts? Do you remain online friends with people you were once close with? How do you know a friendship is over with social media to keep you connected? 

    ~ Emma